Yes, we offer digital gift cards that make the perfect present for any occasion. You can choose the amount and have the gift card sent directly to the recipient via email.

To start a return, please:

1. Visit our Returns Portal.
2. Enter your order number and email address.
3. Follow the instructions to generate a return label.

If you need assistance, feel free to contact our support team.

Yes, the following items are non-returnable:

• Gift cards
• Final sale or clearance items
• Customized or personalized products

Please ensure you check the return eligibility on the product page before purchasing.

Return shipping costs depend on the reason for the return:

• If the return is due to a defect or error on our part, return shipping is free.
• For other reasons, such as a change of mind, the customer is responsible for return shipping fees.

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refunded amount will be credited back to your original payment method.

Yes, we offer exchanges for a different size or color of the same product. To initiate an exchange, please contact our support team or use our Exchange Portal.

We’re sorry for the inconvenience! Please contact us at support@normcore.com within 7 days of receiving your order. Include your order number and photos of the defective or incorrect item, and we’ll resolve the issue promptly

Items purchased during regular sales can be returned unless otherwise stated. Final sale or clearance items are non-returnable. Please check the specific sale terms before making a purchase.

If your return does not meet our return policy criteria, we will notify you and send the item back to your address. Return shipping for rejected items will be at your expense.

Orders can only be canceled if they haven’t been processed or shipped. Please contact us immediately if you wish to cancel. If the order has already been shipped, you can initiate a return after receiving it.